Lending, Credit and Finance

Lending, Credit and Finance

The Lending, Credit and Finance (Bailiwick of Guernsey) Law, 2022  

This is a new Law which came in force on 1 July 2023. From this date, persons carrying on the activities covered by the Law must hold an appropriate licence. 

The main purpose of the new Law is to protect customers who make use of consumer credit and home finance.  Now, persons offering or intermediating such services in or from within the Bailiwick must be licensed and regulated by the Commission, unless they meet the criteria for exemption.  

The Law replaces The Registration of Non-Regulated Financial Services Businesses (Bailiwick of Guernsey) Law, 2008, with a licensing regime. It regulates and licenses Virtual Asset Service Providers (VASPs) – firms which carry out trading, custody and other activities in connection with crypto currency and virtual assets. It also regulates Fintech platforms operating crowdfunding and peer to peer platforms from the Bailiwick.

The Bailiwick has introduced the Law and these Rules, in part, to ensure it remains compliant with international standards.  

What the Law will mean for consumers in the Bailiwick 

The Law introduces consumer protection measures for individuals who take out consumer credit or home finance, through what is termed a “regulated agreement”, from those licensed by the Commission.   

Consumers are entitled to, and lenders must provide, information in advance of entering into a regulated agreement, clear statements of monthly payments, the total cost of credit and interest rates. This must be done in a way that allows customers to make meaningful comparisons between different types of credit, and also credit being offered by different lenders. 

Licensees must follow various rules, including to treat customers fairly, to take account of customer vulnerability, and where appropriate, carry out checks that customers can afford the credit arrangements they sign up to. This is in addition to continuing to carry out customer due diligence in relation to the services they provide to their customers, as part of their regulatory requirements. 

Customers have the right to make early repayment of a credit agreement, which entitles them to repay in full, and terminate the agreement, without facing excessive charges. Partial repayment of a credit agreement is at the lender’s discretion. Customers must be treated fairly if they get into financial difficulty and have certain rights in respect of unfair contract terms. 

This does not prevent a Bailiwick consumer from approaching a firm based outside the Bailiwick, but if they do, they will not benefit from the protections in the Law and Rules. They would have to rely on the protections in that firm’s jurisdiction, which may or may not protect a customer from the Bailiwick.      

Feedback, Final Rules and Exemptions 

In 2022, the Commission consulted on its approach to regulating these sectors, proposed exemptions and on draft Rules and Guidance.  

Subsequently, the Commission issued a feedback paper, together with the Rules and Guidance and a written instrument for class exemptions, setting out the circumstances under which the requirement for a licence will not apply. 

Although the consultation is closed, the Feedback Paper and Consultation Paper contain information that you may find useful.

These documents can be found on our Consultation Hub.


A series of frequently asked questions (FAQs) is available on the website, to help answer questions.     


The Commission has published information on the application process alongside the application forms. 

Fees, which comprise annual fees for licensees and application fees are set out in the Fees section of our website.   


This page will continue to be updated with relevant information as it becomes available.   

However, if in the meantime you have any queries, please contact the Lending, Credit and Finance team by email at [email protected].  


Date published: 1 July 2023