Complaints

Find out more information about how to go about making a complaint, as well as the Channel Islands Financial Ombudsman.

How to Make a Complaint

Where you have a complaint against a regulated financial services business, report it FIRST to the business...

The Ombudsman

The Channel Islands Financial Ombudsman is able to adjudicate in disputes between customers and the providers...

Law Courts

The Royal Court of Guernsey's website provides useful information on the structure of Guernsey's courts.

Petty Debts Court

A petty debt claim is one where the value of the claim is not more than £10,000, and can include...

Legal Aid in the Bailiwick of Guernsey

Where you require legal advice or assistance, but cannot afford it, you may qualify for legal aid, to pay for some or all of the costs.