Head of Online Services - Risk and Operations

Posted:
Closing Date:

The Commission is recruiting for a Head of Online Services within the Risk and Operations Division. The successful candidate will manage and lead the Commission’s IT Online Services team ensuring that resources are used effectively, to deliver assigned and approved work.

The position requires pragmatic decision making and well thought out recommendations while ensuring that the channels of communication are utilised appropriately. The successful candidate will demonstrate the ability to resource required/approved work in required timeframes by balancing the need for contract resources in addition to Commission resources.

The main duties and responsibilities will include:

  • Manage the planning and programme of works for the IT Team based on priorities set at the Development Prioritisation Committee (“DPC”) meetings inclusive of Communications to and from the IT team and Deputy Director.
  • Demonstrating the ability to positively influence and coach team members to bring out the best from the team.
  • Demonstrating flexibility in managing changing priorities and promote the objectives of the team, the Division and the Commission.
  • Demonstrating timely and accurate reporting to their Line Manager, appropriate Project Managers and Project Stakeholders.

Click here for the full job description.

How To Apply

To apply for a position please contact the Human Resources team by letter or e-mail, specifying the role you are applying for, with an accompanying CV marked “Strictly Private and Confidential”. Human Resources Department, Guernsey Financial Services Commission, PO Box 128, Glategny Court, Glategny Esplanade, St Peter Port, Guernsey GY1 3HQ

Requesting reasonable adjustments

The recruitment process at the Commission includes various stages and activities, for example, written submissions and interviews. These are designed to assess whether you meet the requirements of the job or job level. We are committed to supporting candidates who may need an adjustment at any stage of the recruitment process.

To request a reasonable adjustment as part of the recruitment process, please email [email protected] and provide the following:

  • Details of the position you are applying for,
  • The reason you need an adjustment,
  • Possible adjustments which could help, and
  • Examples of any adjustments you have had previously (if any).

A member of the HR team will contact you to discuss your request and confirm the type of adjustment(s) available.

We can also discuss ongoing adjustments in the workplace if you are successful in your application and before you start work.